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SureStore Stafford Customer Feedback

We asked a handful of our customers storing for both domestic use and those operating a small or medium-sized business at our storage facility in Stafford and this is what they said….

We love hearing feedback from our customers so please get in touch.

If you are interested in learning more about our services and storage units, then feel free to contact us today.

Helpful and Polite

I have had multiple units and I am very pleased with the service I received very helpful and polite great company and a great manager to help with any queries you may have. Overall a brilliant company to deal with thank you Albert

Friendly Team

These guys pulled out all the stops to help me get my stuff into storage. Even came out of hours to help me get my stuff sorted. Can’t thank them enough, keep up the good work. Ben

Summer Holiday Storage

We hired a unit to store our son’s possessions while on the long summer holiday from Uni. They sorted everything out for us from what size unit we would need and for how long and at a very reasonable rate. The storage facilities are clean and bright and well maintained. Wish we had used this facility before to store our son’s clutter. Would highly recommend. Wendy Lockley

Extremely Accommodating

Stafford branch have always been extremely accommodating. Finding the perfect sized unit at right time – their customer service is faultless. The team are always on hand to manage our day to day needs quickly and efficiently. Philip Hateley

The Perfect Solution

We needed storage due to shop costs being to expensive and this facility was the perfect solution. I was unsure of what size unit we needed as I’d never used storage before, however when I rang and spoke to the Manager who advised me of the right size and even let me call in to check I was happy with it. We were offered the free van hire which was also a massive help and saved us on extra costs! The access hours are great especially as you can visit the store on a Saturday at no extra charge! The facilities are clean, secure and tidy. When we have deliveries arrive at the unit we use the trolleys provided which is an added bonus! I am so glad we found you, it has really made a difference for us! Thanks for your great service! Party On Fancy Dress

Wholeheartedly Recommend

Used SureStore, Stafford as I required somewhere to store my ‘new kitchen’ units and appliances whilst building works to the room were finished. The facilities are excellent, secure , flexible access arrangements, covered loading/unloading area and unit sizes to fit all requirements. The manager, was polite, friendly and extremely helpful, allowing me to change units as my storage requirements changed. Would wholeheartedly recommend this facility to anybody requiring self storage. Bob Bailey

Bang On Recommendations

I urgently required storage as there was a delay in my house move. I was astonished that when I contacted you all my queries over the phone where answered and they recommended what size unit they thought I would require. I found the prices quoted very reasonable and were more than happy to show me around the facility in person so I could double check the unit he had recommended was ok for my requirements. I needn’t have bothered though as he was bang on with his recommendation but it was great to have a look around before bringing my goods into storage and get to familiarize myself with the site. I was even offered complimentary van hire which was even booked for me so that was great, one less thing for me to worry about. I cannot recommend you enough. Thanks for making a stressful time, stress free! Bill Stretton

Easy and Efficient

Have rented office space here, and have used their facilities when moving house. the place is very clean and organised The storage facilities are secure with nice wide corridors and big lifts, making their whole storage process very easy and efficient. The staff are really helpful and i had a very positive experience of using this company. Would highly recommend. Stuart Bonell


Just fantastic! They arranged the perfect storage for our needs at a great price, gave us the contact details for a great removal company to move the furniture and they even helped move some of the boxes for us too. We didn’t have to lift a finger, they did everything for us. Thank you! Rob Hughes

Easy Setup and Easy to Leave

I’ve been at your Stafford storage site for 2 years and after closing my account with them today thought it was worth a mention. Easy set up, easy to use and surprisingly easy to leave with no stress at all thanks to the friendly staff. Made the whole process a delight from start to finish, and is the primary reason I’m bothered enough to write this review. . Many thanks for all the hard work put in by Rhi and the other members of staff during my time here . Greg Cannon

Deserve All The Good Reviews

Desperate to move out of my apartment I had no alternative than to look for storage. I called around and it was a pain, however I got a call back and they not only sorted me out in about ten mins over the phone, they asked the right questions and the size they quoted me for was perfect and more importantly I’d paid what the told me over the phone – no usual hidden extras etc they’ve allowed me to move down sizes as I got rid of stuff and it really was way cheaper than I expected AND i got free van hire out of it! I’ve decided to stay with them on a permanent basis now for all those things I don’t want cluttering my new pad. good old fashioned customer service is hard to find these days but I got it here! They deserve all the good reviews I’ve seen. Franko

Thumbs Up

Modern facilities, excellent service and reasonable prices. Tthe team are always helpful, accommodating and very friendly. I have stored items, had a mailbox and rented office space with them for several years and will continue to do so. I’d recommend them to anyone James Agate

Very Impressed

I’m impressed with the service. The site is well located. The staff are friendly and helpful. The free transport service was a great help (they collect your boxes and put them into the unit). It took a huge amount of stress out of moving home and putting contents into storage! Anonymous 

Friendly Team

These guys pulled out all the stops to help me get my stuff in to storage. Even came out of hours to help me get my stuff sorted. Can’t thank them enough, keep up the good work. Ben

Helping a Student

Recently moved my belongings into storage for the summer whilst I went home from uni. The service that the staff here provided was great and really helpful especially the free pick up of my things from my house. Would certainly use them again! Anonymous 

5 star service all round

The terms of storage ware explained in an unambiguous manner, collection arranged; they offered to take deliveries when I couldn’t be present, kept me updated on this, assisted when I was on site – I couldn’t have asked for more. they made one aspect of a tough time in my life a breeze; definitely recommended. Anonymous 

Complex Move Made Simple

Could not have been more helpful with sorting out our son’s and his family’s move to Stafford. Made what was a complex move very simple. Reasonable rates and very professional – highly recommended. Thomas Thorley

Helpful and Polite

I have had multiple units and I am very pleased with the service I received very helpful and polite great company and a great manager to help with any queries you may have. Overall a brilliant company to deal with thank you Albert

Van Hire Included For Free!

Had around a 6 week gap between moving from one property to another with nowhere to keep our belongings safe while we stayed with family. It really took the stress out of our move, they are really flexible and full of great advice, they even do boxes and packing!! Great service, great people, van hire included for free! Highly Recommended!!! Anonymous 

Well Done!

fantastic!, helpful, polite and flexible. I visited MOST facilities in the area and have to say.  I was offered the best price, access and space out of all of them. Can come and go as I please. Love it. Well done!. I recommend them. Anonymous 

A Safe Sanctuary

I always wanted somewhere to keep my “stuff” – all my boxes (for stuff I’ll never use and will one-day get round to selling on eBay), magazines from years gone by, and everything else my better half termed “junk”! Now I have a safe sanctuary – thanks to you where all my prized possessions are safe under lock and key … and I am not crawling about in the attic whenever I need to find something. In fact I may just have to upgrade my space 🙂 Anonymous 

Archive Storage

We use your facility store our old files and archive documents and they are always very professional and helpful. There prices seem to be completive compare to the other storage companies in Stafford and we have even been able to use their free van! Anonymous 

Clean, Bright and Easy to access

An invaluable service that enabled me to de-clutter my home before selling. It was well worth the effort as I sold to the first viewer. The staff are friendly and helpful, and the whole process reduced the stress of moving. Storage areas are clean, bright and easy to access. The additional packing items available for sale are good quality and good value too. Well worth investing the time and money to use this service if you’re moving home or just want somewhere safe to store items. I will definitely use youagain, and will recommend them to anyone looking for storage. Jacqui Isley

Nothing But Praise

Since meeting with you and using the facilities I’ve nothing but praise for the business and more so for you as an individual. I’ve used other storage providers in the past and none have come up to your high standards. It’s rare indeed to find a (younger) person with such dedication, professionalism and REAL care for the needs of the customer. Not only have you stepped outside the box to help me find removal and/or freight providers but you’ve provided invaluable advice on how to store my goods in the best and most cost effective way. No enquiry is too small or large for you. You willingly cope with anything with a smile. Most certainly if I were an employer you would be my top choice of employee. I hope that the business gives you the due credit, recognition, reward and opportunity that you deserve. Recommended to me by a friend and I’ve certainly passed your name onto others confident that your units are clean, secure and with good access and storage rates. THANK YOU. Carole Reynolds

Not A Penny Wasted

Booked storage for October and paid £10 deposit, turns out we didn’t need it after all! All staff at  were helpful and professional. Bought some wardrobe storage boxes instead, and had £10 deposit taken off the cost of them which was unexpected. Thank you to the Crewe team, will use in the future and recommend to anyone. Margaret Bennett

In Good Hands

I have used you guys for several years now, our working relationship started on a rainy day when I decided to relocate from Gloucester to Stoke-on-Trent. I had made enquiries several weeks before my move and was happy to hear that they understood the concept of customer service. Call me old fashioned if you like but it is nice to know that some people still remember what customer service is. The facilities are clean and dry, well organised and if I wanted to down size at any time the option is there, I like that. For now my stuff is in good hands and I found their insurance very completive and reassuring and so no sleepless night for me. The staff are friendly and professional and don’t call you pal or mate. For me that is a bonus and a sign of good business accruement. Neville

Top Service

Excellent service from all the staff. Great to unclutter your home, especially if you work from home and need more room! The facilities are clean and secure plus there is the use of a van if required. Top Service Tony

One of the most helpful and companies

One of the most helpful and friendly companies it has been my pleasure to deal with. I would wholeheartedly recommend them to everyone. For businesses the short term storage and the other services are invaluable – especially for small home based business when the spare bedroom, lounge and garage are full! Anonymous 

People you can trust

I looked around at various options for receiving and storing my companies’ products. They provided a storage unit, they receive my deliveries from Barcelona and call me to confirm arrival. If you want a company, people you can trust and get good service then I would recommend these guys. Robert Vinas

The customer service was excellent

I’ve recently moved out and had a flat ready to move into with my girlfriend. We needed storage for a short period of time and we were offered a very fair price. The customer service was excellent and I would highly recommend to anybody looking for storage in the area. Anonymous 

Great Service!!

I was moving in with my girlfriend, but her flat was already furnished. So I wanted to store my goods and gradually sell them. I got the best offer. I paid for 12 weeks and got 1 week free and the free use of their van (which also saved me a lot of money). After the twelve weeks I still had a few items left, they moved me into a smaller unit, without any hassle at all! The staff were very polite, helpful and understanding with what I needed! I would recommend to anyone!! Anonymous 

I really can’t recommend  enough

I am currently using the Stafford branch to store my furniture whilst the purchase of my property goes through. I have found the facility to be exceptional, Clean, Secure and very flexible. Also i have found the staff to be very professional and polite at all times and a real pleasure to deal with. In regards to the review below, I was made aware of all the terms and conditions including opening times when completing the “move in process” which I thought was very good and answered all the questions I had as I had never used storage before. I really can’t recommend So, if you’re looking for somewhere clean, secure and very easy to use give these a call. Chris

They have gone the extra mile

I approached these guys last year when I started my new business, I made several visits and was always welcomed, I explained at that time I was awaiting a new product launch which would determine my taking on a 500 cu/ft unit, I explained a few months later it was not going to happen, there was no chasing or constant calls just a polite give us a call when your ready which is what I did last month, I looked at the pros & cons of renting against taking this space, renting would be twice as expensive plus I get the use of a FLT, security, access as and when I require. I would like to thank the staff for there help over the past months they have gone the extra mile. Anonymous 

Thanks for your help

The team at Stafford cant do enough to help you , the units are clean, safe , easily accessible , having after hours access is a great help for my business as involves evenings. The prices are very good!! Mark Lemoine, Custom Sound Roadshow

We would recommend their facilities to anyone.

We have used this site for many years. At all times the service we have received has been first class. Costs have been regularly checked against other storage facilities and have always shown best value. We were desperate for some ‘space’ to ease our burden when parents died. We wanted to take our time sorting through all the items – amassed over a lifetime – knowing how we might regret taking early action. That ‘need’ turned in another direction when my wife needed space to store art materials. At every stage they have catered for our needs. We would recommend their facilities to anyone. Cathy & Peter H


I store here for my business, and find them helpful and easy to work with. New office is nice and smart, and we’ve all been able to change the units as our needs change. Recommended. Amanda Gregson, Everyday Maternity


I have been very happy with the service provided to me over the past 3 years. You are the best company I have had the pleasure to deal with. Thank you for being so professional and prompt in all our dealings. David Graham

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