Excellent service and support.
Jessie and Emily were very helpful, Jessie was kind enough to show me several potential, units and advise on the best solution for my needs. she also researched the availability of an outside unit, suitable for my needs becoming available in the near future. Your staff are a credit to your company. They compliment the professional service SureStore provide.
The got to place fir your storage needs.
Professional and friendly, very helpful. Would definitely recommend
Great service thank you
Great professional service thank you
We decided last minute that we needed to put some belongings into storage prior to our departure to Australia which was the day after. Forgot the names of the people I spoke to so excuse me, but from finding a store, to the individual on the phone booking the storage room in Bolton for us (who was absolutely lovely on the phone) to then us getting to the facility was a simple process and nothing was to much trouble. The 2 ladies who dealt with us were so accommodating, professional and clearly knew what they were doing! Everything was so quick and hassle free which is just what we needed prior to going away. I have no doubt my belongings will be safe and even more so I was able to keep a spare key there and give family access to the storage if needed. Will definitely use again.
Fantastic service from Martin and Josh. Highly recommended.
Martin was able to sort me out with two units and a fantastic removal firm when I had 4 days to the completion of my house sale. Without his calm professional expertise I would of been in a complete world of pain. The facility is clean, bright and convenient and also very good value with the initial rates. I’d like to say thank you to Martin and Josh who looked after me when I was in a state of panic.
Very helpful explaining everything. Polite and focussed on customer care. Proactive in finding a solution. East to contact with a very far response to all my queries. Excellent all round.
Competitive and competent
Surestore were very helpful.I honestly hadn’t a clue what I was doing and had no idea about storage sizing.Josh and Martin were patient and helpful.👍
Very friendly customer service….
The staff that dealt with us couldn’t help enough they are fantastic …. It’s a very clean environment too
No fusvery trainable as well
Helpful and efficient
Always helpful, efficient.
Simply the Best
An outstanding service on ever level . Exactly the same performance as you would expect to receive at a 5 Star Hotel. Nothing was too much trouble for the team and they exceeded expectations on every account. .
Very professional and organised company would recommend them.
The staff were really friendly, the units are really nice and clean. Security is very good. Loved Luan at Lichfield shes was professional, bubbly friendly person.
I would highly recommend
Extremely clean, dry, secure storage.
The staff are wonderful, nothing is too much trouble.
I can’t compliment David, Steph and Kris enough.
My initial inquiry was dealt with by David who explained the process, showed me various units and helped me decide which size of storage I would need, he was really professional but friendly with it.
When the time came for me to take on the storage, again nothing was too much trouble, with him telling me to just ask if i need assistance.
Great storage, great team-thanks folks
A great storage venue!
Great service. All staff very kind and helpful. Very clean and good security procedure. Thanks all!
Very friendly and helpful
Very helpful and efficient service
First class service
From my first call to enquire about storage, to the time I had completed the placement of my items, the service was both friendly and efficient. Jess could not have been more friendly or helpful; what a lovely team of people I dealt with.
Excellent storage facility, friendly and helpful staff, easy access, clean space, perfect.
The team, and Jess in particular were friendly, helpful, knowledgeable and gave service with a smile at all times. The premises were clean, tidy and the right size for what we needed.
Nice and easy to arrange
First time of using storage facilities, found the price OK. Very helpful from the start. Shown different size units that helped us decide. Would definitely recommend and would use again.
Clean, clear good team.
Friendly supportive staff. Made everything very clear.
Customer service was second to none very helpful not just from behind a desk out in the store area with proper instruction how to work premises brilliant.
Ilnothing else just excellent
I found your staff very helpful I couldn’t get my unit to lock my fault and you sorted it out immediately and showed me what to do excellent x
Perfect storage solution.
Brilliant! Simply Brilliant!!
Easy to organise, great service, great information, great payment methods & great service!
Fantastic storage facility with flexible sizes & rates!
Very organised and very helpful
Very organised and helpful, gods service all round so far
Total satisfaction to date. Thank you.
Over the period of seven days i needed to find storage for the bulk of our son's belongings due to an unexpected house move. I have little knowledge of storage facilities, availability, size of unit, costs, rental periods etc etc. During the timescale that I needed information from your Lichfield facility I needed to speak to three different ladies. All three were equally informative, helpful, polite, knowledgeable and friendly. top performance from all three.
I would certainly use your facilities again if called upon and would have no hesitation in recommending you to family and friends.
Thank you for first class service and facilities.
Sure store experience
Help full friendly staff, clean user friendly facilities at an affordable price
I would highly recommend the service I felt well informed all questions ans
Customer service was good and helpful.
Store units were very clean and staff clear in their explanations
They were easy to speak to in explaining how the firm operates.
I would definitely recommend them toothers
Great options and great customer service.
The staff at Sure Store Wigan are very helpful and it’s a very easy to use facility.
The lady who helped me at the Wigan store was super helpful and a credit to your company
No quibble hire of a unit highly recommended safe storage easy access staff very friendly and helpful with all your needs and professional
Josh has been super efficient and has excellent customer service.
Friendly, great service
Good value, perfect for your my short period
Fantastic friendly staff at Northwich depot have been so helpful in helping me sort out some difficult logistic issues and the lady in the office was delightful with my 3 year old granddaughter. Facility itself is clean and practical. Would recommend to anyone!
Friendly service and support when needed, when our house move went bad ..very clean accessible storage ... the office guys approachable and very polite helpful.
Excellent facility & service
Excellent. From initial contact to taking the unit. Communication very good from friendly & informative staff
Helpful and easy experience
SureStore made it simple and easy to hire what I needed straight away. I struggled with cash but they provided service to get the most affordable sized room that could fit my furniture in. I rang the staff several times as I didn’t understand the breakdown and they made it easy to understand and was very helpful every time I spoke to them. The staff are so friendly and cheery too which is also very nice to experience.
The gentleman was very helpful in me making a choice for the right size I would need and explaining how all the security doors work on entry and exit. Explained the insurance and deposits work, couldn't have been more helpful.
Expensive! But you get what you pay for… great service!
Good location, easy and well thought out access and good security. Reasonably priced and the staff were first class and helpful.
Friendly professional service and a smart well maintained building.
The teams response to my initial enquiry was prompt, helpful and enthusiastic. I got good advice about the size of unit I needed and facilities. I was made very welcome on arrival and the admin / introduction process to show me around the building and how to use access points was relaxed, friendly and very reassuring.
Nice staff, always there to help. Very professional not just nice. It’s the first time I use a paid storage but really happy I chose you
Excellent service,very straightforward, everything was explained in detail,the lockup is very clean and easy to use,staff were very helpful, thankyou.
Very helpful and friendly team. Quick and efficient.
Excellent Service start to finish!
From the initial email enquiry the response, information and follow up was excellent!!! Claire and James were extremely helpful when moving in and the storage is great. Totally made a stressful time stress free. We also had the bonus of a half price offer! Would highly recommend.
Would recommend to anyone requiring a storage solution.
All conditions / pricing explained - unlike one of your competitors.
Very helpfull in providing boxes tape etc.
Friendly staff, if seen during a visit to deposit items, they always say hello and ask if I need any assistance.
Helpful and friendly
Professional well organised group with polite helpful staff. The premises are large, clean and bright with excellent security all for a fair competitive price