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Sure Store Wigan 5 Stars

I received an excellent service from Brandon at the Wigan branch of Sure Store, he is a credit to this company. I have recommended this company and branch to family and friends

Highly recommended

Wonderful and extremely helpful. Nothing was too much trouble and our situation wasnt the norm! Went above and beyond to help accommodate our needs. 10/10 for the Pilsworth staff, thank you all!!!

Positive and easy experience

Very friendly staff from telephone call to booking the unit. Discussed all the details needed - security, opening times and pricing. Very clean environment and secure. Thank you

Great storage solution

Friendly and helpful service.

Great service

Helpful staff and everything clearly explained. Clean modern building.

Stellar

Helpful friendly and happy to get me a good deal on the unit i needed

Great

Jack was a great help

Excellent service

Everything was so easy to arrange, the unit is perfect and Jack in the office has been really helpful and friendly.

Excellent Service

Excellent customer service from beginning to end. Healthy security throughout.

Stress free storage.

Excellent help and advise from the staff could not ask for more. I knew the type of space I was looking for and they helped me achieve it. Purpose built storage facility clean, a breath of fresh air compared to some of the poorly converted and shabby buildings. Plus the added bonus of a hire van on site.

Great service

Friendly helpful and efficient

The Difference is

Pretty much the same as every other self storage the difference is Emily and Ross their genuinely friendly welcome and professionalism makes the difference.

Excellent service

Great service and explained very well on how to operate everything in the store.

Friendly Helpful Service

Very friendly and helpful service by all staff. Would highly recommend

Great storage space

Very clean and great service easy to use the phone app and the staff were very helpful and friendly

Excellent service, communicated well throughout, however we went out of hours and my passcode didnt work to access the store. I need to phone you to discuss.

SureStore Wigan, excellent!!!

I feel SureStore are professional and efficient. The storage facilities feel secure and are immaculately clean. The staff at Wigan are very friendly and helpful, a pleasure to do business with.

Great price

Very polite and informative. Gave us a great deal.

Felt as if we were well looked after. Which gave confidence in SureSafe

Very pleasant and helpful lady who took details and the manager.

You won’t be disappointed if you get someone who knows the detail!

Top notch, informative, friendly and probably the best service I’ve witnessed in a shop in a long time. Considering it’s brand new and he runs Stafford and Stoke, fair play!

Storage Made Simply and Friendly

This is the first time that we have used a storage facility so we were unsure of what to expect as well as what we wanted, but the staff at this new branch we really helpful and friendly. They went through all of the pricing options, including offers that they had on at the time, after which they showed us a number of the units available so that we could get an idea of the size of unit that we might need. There was no hard sell or pressure to sign, and again, the member of staff who dealt with us was really nice and super friendly, which is a real credit to the business, something that I hope she will be rewarded for.

Would recommend

Knowledgeable staff, efficient signing up service, clean environment

Setting up of a new unit

Luke at SureStore in Stoke has been brilliant and extremely helpful in setting up our new unit. He has been very patient and gone out of his way as setting up for an NHS account has many stages to negotiate. We really appreciate all his help.

Excellent

Absolutely excellent staff really friendly and very helpful also what makes this place even better is the price

Excellent experience at SureStore!

Very helpful staff, quick to get set up and the unit was clean and easy to use.

Excellent

Caring and thoughtful

Service of SureStore

1st class from first enquiry to moving in to unit, Vicky was very helpful so thank you

Going the extra mile

We were trying to arrange storage at very short notice due to one of my parents returning from hospital with a lot of specialist equipment. As none of the family live locally, we really appreciated Brad's help talking us through the various options and reserving a larger unit (which it turns out we definitely needed). The process was further helped by Teigan, who processed the application quickly and arranged for the removals firm to have access. In the middle of a very stressful situation we really appreciated the staff going out of their way to help (and can highly recommend Craig for furniture removal 07926 868068)

I rented storage for my furniture, easy access.

Everything very well organized great service I recommend.

Simple Safe Storage. Great staff. Thankyou

Reserving a unit and then confirming the start date was very easy and put my mind at rest. Access procedure was well explained, easy to do and gave me confidence in the security. Everything was very clean and tidy. I must apologise as I cannot remember the receptionists name but she was brilliant. She was very knowledgeable, efficient, patient and friendly. Her interpersonal skills were excellent and she is an asset to your business.

Great service

Impressive

We were very impressed with Peter at SureStore in Stevenage. We were given a comprehension explanation of charges, option of units and help with the app. The app controls entry into the building and unit and is straightforward to use. We would recommend SureStore to anyone

Top marks for Teigan and her team

Highly professional and attentive service from Teigan and Brad when I made the initial enquiry, nothing was too much trouble and the rental price offered was very competitive. On signing up with Brandon(?) again nothing was an issue, very straight forward and professional. I like the use of technology to access the site and the unit. Would wholeheartedly recommend all especially Teigan who runs a tight, professional and engaging team.

It was good and receptionist was very good and helpfull

Thanks for your help Aaron

Aaron couldn't have been more helpful. Unfortunately the unit originally booked was too small, but he was on hand to help us upgrade and went above and beyond to make sure i was ok. Units are clean and spacious. App is easy to use and unit feels safe and secure.

Recent House Storage

Totally dedicated, polite and accommodating. Everything was done with respect. Easy to understand explanations and answers. Would firmly recommend.

Extremely Professional

Extremely professional would recommend to anybody. Everything was explained thoroughly from start to finish.

Southport Brilliant and friendly

Friendly and informative service nothing was too much trouble

Very good

Friendly and helpful staff and value for money. Easy to use storage and app. Very well done service.

Great customer service and prices are fair.

customer service, the lady who helped me was very warm, welcoming and supportive. The prices were fair.

Super service and good facilities

Very easy and straightforward to deal with. Reception staff efficient and informative. Storage facility very clean, neat and tidy. Impressed so far.

Great staff, Fantastic service so far.

Jessica was fantastic from Start to finish, very professional in all aspects and understood my concerns and answered my questions showing patience throughout the process.. Great service all round. I know as a company selling units is a big priority and I’m sure your staff are trained well in this area but I really felt throughout the process that my needs were being met and the most important thing was keeping me happy, I found this quite refreshing,

Fantastic Sales person in Jessica, explained everything I needed to know, shown me around, even where to make myself a drink and where the toilets were, very helpful in every way

Sure Store Storage Experience

Very customer focused and efficient service. For both booking and using storage. Staff were keen to find a storage solution that worked for me.