Choosing the right self storage facility involves much more than finding space at the best price. Security, accessibility, cleanliness, and customer service form part of comprehensive protection for your belongings. This article explains what to look for, focusing on security features that provide the best storage option for your valuables.
Why Security Should Be Your Top Priority When Choosing Storage
Your belongings have both financial and sentimental value that cannot be easily replaced. A secure storage facility protects against theft, environmental damage, pests, and unauthorised access.
Facilities with comprehensive security measures experience fewer theft and property damage incidents. Investing in security may cost more initially, but it provides peace of mind and potentially saves thousands in replacement costs.
What Security Features Should You Look For?
When evaluating security, investigate these essential features:
- 24/7 CCTV surveillance covering all entrances, exits, and common areas
- Individual unit alarms connected to a central monitoring system
- Electronic access gates requiring unique access codes or key fobs.
- Adequate lighting throughout the facility, especially in corridors and parking areas.
- Perimeter fencing with secure entry points
- Fire detection and suppression systems
- Staff presence during business hours and security patrols after hours
We incorporate these features with state-of-the-art CCTV systems, individual unit alarms, and access control systems.
How Do You Assess a Facility’s Cleanliness and Maintenance?
A well-maintained facility reflects management’s commitment to protecting your belongings. Look for clean corridors, functional lighting, and well-kept outdoor areas during your visit.
Check for pest control measures and ask about maintenance inspection frequency. Facilities that neglect basic upkeep likely cut corners on security, too. SureStore maintains rigorous cleaning schedules and regular maintenance to keep our facilities in pristine condition.
What Questions Should You Ask About Access?
Understanding access matters when choosing a storage unit:
- What are the facility’s opening hours?
- Is there 24/7 access available if needed?
- How does the access control system work?
- Are there any restrictions on the frequency of access?
- Is there a system for authorising additional people to access your unit?
- What happens if you forget your access code or key?
We offer flexible access hours with extended access upon request. Our digital access systems make entry seamless while maintaining strict security.
How to Evaluate a Storage Facility in Person
Nothing beats seeing a facility firsthand. We recommend following these steps:
- Schedule a tour during regular business hours to meet staff and see the facility in operation.
- Request to see the specific unit size you’re considering, not just a display unit.
- Test the locks, doors, and any lifts or trolleys you would use.
- Check mobile phone reception inside the facility, especially near your potential unit.
- Observe other customers’ experiences and interactions with staff.
- Inspect the loading areas and verify if trolleys or other moving equipment are available.
We welcome these inspections as they reflect our confidence in our security measures.
What Red Flags Should Make You Reconsider?
Watch for these warning signs:
- Staff who seem reluctant to discuss or show security features – often indicate they are hiding deficiencies they don’t want potential customers to discover.
- Broken security cameras or non-functioning access gates – non-operational security equipment suggests poor maintenance and compromised protection for your belongings.
- Evidence of pest problems like droppings or traps – pest infestations can cause serious damage to stored items and suggest poor facility management.
- Damaged units or doors that don’t close properly – compromised unit integrity makes your belongings vulnerable to theft, pests, and environmental damage.
- Poor lighting in corridors or around the perimeter – inadequate lighting creates opportunities for unauthorised access and makes security camera footage less effective.
- Lack of fire safety equipment or expired fire extinguishers – insufficient fire prevention measures put your items at risk and indicate a facility that doesn’t prioritise safety.
- Unprofessional or poorly trained staff who cannot answer basic questions – staff knowledge reflects the facility’s commitment to security and customer service standards.
Understanding Insurance for Your Stored Items
Even secure facilities recommend insurance for stored items. Ask about insurance requirements, protection options, coverage details, exclusions, documentation for high-value items, and claims procedures.
At SureStore, we offer StoreProtect to cover your belongings while in storage. We will explain protection options and help select ideal coverage based on your items’ value.
Location Considerations: Convenience vs. Security
Urban facilities offer better access but potentially higher risks, while remote locations might have fewer break-ins but less frequent security patrols. We select locations that balance accessibility with security, offering convenient access in secure environments with comprehensive security systems.
How SureStore Exceeds Security Standards
Security is fundamental to our business. Our home, business, and drive-up storage units feature advanced 24/7 CCTV with digital recording, individual unit alarms, and access codes that create entry audit trails.
Our staff is trained in security protocols and emergency procedures. We conduct regular security assessments and technology upgrades, and our fire detection systems are linked directly to emergency services.
Making Your Move to Secure Storage Simple
Once you’ve selected a facility, we make moving simple with our van hire service for efficient transport. We suggest using packing supplies designed to protect valuables and complement our security features.
Choose SureStore for Your Storage Needs
Choosing the right storage facility impacts the safety of your belongings. SureStore provides maximum security, convenience, and peace of mind with comprehensive security systems, knowledgeable staff, clean facilities, and flexible access options.
Our transparent pricing and straightforward contracts mean no unexpected surprises. With us, you invest in a secure, professional storage solution backed by industry experts committed to protecting what matters to you.
Experience truly secure storage. Contact us today and see firsthand how our security measures set the industry standard.