Very warm welcome and all staff are all polite
Very helpful and a warm welcome
Very friendly and helpfull
Josh couldn't be more helpful and informative.5 ⭐⭐⭐⭐⭐
Extremely helpful staff. I would recommend sure store to anyone who requires a storage locker
Very nice young man that arranged my storage for me. I would definitely recommend you and would use you again
Excellent customer service, really organised and secure units. Good value for money and everything was made as easy and stress free as possible.
Would definitely recommend your company
Fantastic service and so easy to store all are belongings.
Accessible and recommended
Town centre location make this storage building easy to reach with or without a car; there are disabled parking bays, level access to the building, and accessible lifts to all floors; there is a good variety of unit sizes from which to choose; entry/exit system at the point I used was not accessible to wheelchair users being at chin height for me (I am 5' 2"), however, there are several entry doors which I have not used and which may be different; the system ensures everyone inside is accounted for in case of emergency; the building is spotlessly clean, very well lit, and feels safe. Staff are friendly, patient, and helpful.
Overall accessibility is good with the caveat noted above. I would also note that trolleys are available (too big for me) but I did not notice any suitable for disabled users and none were pointed out to me. I do not know if there are any toilets on site. In spite of these apparent drawbacks I would recommend to disabled and abled alike.
Immaculate and secure storage with easy access
Fantastic place great staff.
Exceptional service many thanks to Gemma
Staff were both very professional and informative, excellent service.
Excellent service and advice from the young lady who helped with me to get settled into the unit
A great facility
Excellent customer service from Gemma and Tegan, very helpful, friendly and professional. The facility is great, clean and secure with good access.
Extremely professional and informative.Very helpful from start to finish.
Chris sorts it 👍🏼
Fast efficient service and I was up and running in no time….Chris delivered clear and concise options on price and size..fabulous service 👍🏼
Excellent secure clean service units at a good price
Very good service right from my initial enquiry, to getting an immediate quotation. Prompt replies to all of my questions and excellent service from Steph on moving in to the site.
Excellent, well maintained secure site in a very convenient location.
Great customer service
The rules of hiring the storage explained in details
Staff very helpful and friendly. Nothing too much trouble. Spotless and excellent facilities
Very helpful and gave great service.
Very willing to assist and provide the best solution for me.
I would recommend this service to anyone needing storage facility.
The service was excellent, the young lady on the desk was polite, knowledgable and kind. I used the facilities and even took an interview there. The lock-up is cheap, easy to access, and secure. I would recommend this service to anyone needing storage facility in the local area.
Superb customer service, great value
As a first time user of storage, I couldn't praise the staff enough for how helpful they were. A relaxed tour of the facilities with the opportunity to look at different size options followed by a run through the prices and options for insurance etc. Didn't feel in any way pressured.
On the couple of occasion I rang and couldn't get through, the call diverted to another lication who were equally helpful and got me a prompt call back. So much better than an answerphone.
Highly recommend these guys
Going above and beyond to meet my needs as a customer.
Great service, made me feel at ease and made sure that all my needs we’re met
I would recommend surestore
I would recommend surestore to my friends it’s a good storage facility with clean units and easy access
Very friendly and helpful staff, made the process easy and quick. They were flexible and accommodating for late access. Over all a very good experience and would definitely recommend Bury sure store.
Excellent customer service.
Very professional, clean and well maintained facility. CCTV and alarmed units.
They have good prices are easy to get to and do good deals.
The staff is very friendly. Answered all of my questions and was very helpful.
Friendly, professional and fast service
Clean and secure facilities
Very happy and would 100% recommend
Excellent in every way!
SureStore’s new building is excellent and immaculately clean. All the staff are extremely pleasant and helpful. I would highly recommend this business.
Excellent Service from Martin and Josh at Staffor Branch. Would definitely recommend them.
Straightforward very helpful
Top class service
The service provided by Luan James was exemplary. Nothing was too much trouble & she explained everything really well.
Simple, easy, clean and well worth the cost.
I was reluctant to spend the money on storage but my daughter persuaded me.The results have been very positive- a relaxed easy way to prepare for moving home.
Friendly helpful staff and clean bright facilities it couldn’t be better for me with easy access daily so I can bring boxes a few at a time. I hope I never have to move again! but if I do then I wouldn’t hesitate to use storage facilities- it takes all the stress away.
All in all a really successful decision. I’m so glad I arranged it and no where near as expensive as I thought it would be. Worth every penny for taking away the stress of downsizing your home.
A very big thank you to the staff.
Great service and facilities
Staff all very helpful, pleasant and patient - really important at a time when customers can be really stressed. Storage facility very modern, clean and secure.
I would definitely recommend sure store. The staff are friendly and helpful. The location is perfect for me. The 50% discount was very welcome.
Very good, very nice
Everything is well planned out. Friendly helpful staff are on hand. Just a really well thought out experience.
Fast, efficient, easy.
Good service, friendly staff.
Very helpful staff, knowledgeable and polite.
Josh at the Stafford branch was willing to help out wherever he could even before we rented a unit with advice and tips.
Excellent, friendly staff
very good service, from start to finnish the staff at bolton have gone above to help, i would recomend to anyone thinking of placing stuff in storage to give them a try as they will not be disapointed with the servce.
The attention is fine and the place is very nice and recommended for everyone, the storage is clean and big 10 sqf for 10 sqf
Worth every penny
Extremely helpful and you are assured a warm welcome when using the facility.
I would recommend the facility to all.
Friendly helpful staff
Clean units helpful staff
Very pleasant, helpful staff....took time to explain everything.
Staff were helpful and friendly. Out-of-hours accept to the storage unit was very straightforward, and unloading was very simple. To give a degree of context, a Boxer van that took over 4 hours to load was fully unloaded and stored in less than an hour.
Swift, easy, left with a smile on my face.
Jake was really welcomming and made the whole process easy and swift. I complicated things by wanting to change to a smaller locker after moving some stuff into the original storage space I was allocated. This was no trouble for Jake who was more than happy to facilitate this change. The whole experience was easy, smooth and I actually left with a smile on my face, which is strange considering how stressful moving can be.
All good Lichfield
Yes brilliant service no problems would use again.